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Ghirardelli Chocolate Company 

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Research, Science, and Manufacturing

Industries: Food and Beverage Manufacturing and Manufacturing

At Ghirardelli, we’re on a mission to become a one billion dollar brand and beyond. We want to be every consumer’s first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.

The R&D Manager leads a team of Chocolate Technologists and a Technician to deliver new products and product renovations across Everyday Squares, Intense Dark, Seasons and Baking Businesses. They act as a strategic partner with their cross-functional teams such as Marketing, Procurement, Operations and Project Management. The role is located at HQ1 in San Leandro.

Essential Functions

  • Lead the team that envisions, creates and continuously improves Ghirardelli products across the Branded Confections and Baking businesses. This role has 3 direct reports.
  • Accountable for overall product design, formula cost, development, and commercialization of new products
  • Stay up to date on industry best practices and continuously improve internal processes
  • Lead product renovation projects to continuously improve existing products
  • Work closely with Brand Managers, Marketing Directors and R&D Director to ensure all of their businesses have a robust and profitable 3 year innovation pipeline
  • Lead strategic conversations and collaborate with internal and external stakeholders
  • Oversee the accuracy and completeness of all technical documentation, including but not limited to Specs, formulas, SOP’s, and work instructions
  • Serve as a Subject Matter Expert and R&D function approver for the Project, Ingredient and Formula processes within the PLM Software environment (DevEx)
  • Effectively communicate, both written and oral, to all levels of the organization
  • Hire, develop and manage the performance of the team. Create an inclusive environment that embraces our values and purpose
  • Complete special projects and other duties as assigned or as necessary

Specific Knowledge and Skills

  • Bachelors or Master’s in Food Science or closely related field
  • 7+ years’ experience in Food/CPG industry with a preference for experience in confections and/or baking
  • Strong presentation and public speaking abilities
  • High level of detail orientation and project management skills
  • Experience with PLM systems such as DevEx a plus
  • Prior experience in managing direct report(s), or a strong desire to do so
  • Occasionally required to lift and/or move up to 25 pounds
  • Must be able to work seated or standing for at least 8 hours
  • Must be able to travel up to 10% of time, including some international travel

Salary: $125K-$150K/yr. + Bonus Eligibility

To apply please visit

Flavor Insights
Position Description: R&D Application Technician
Job Type: Full Time
Pay Range: $50,000-$65,000 dependent on experience
Desired Start Date: ASAP
Department:  Research & Development 
Location: Benicia, CA
Submit Resume and Cover Letter to Jesse Cohen at
About Us:
Flavor Insights was established in 2016 with a mission to make products taste amazing. Having helped build a beverage category with an iconic protein brand, we understand the importance of quality, trust, and speed. We specialize in sweet flavors that bring sports nutrition, energy, enhanced beverages, flavored alcohol, and much more to life. We are here to guide our customers through the process of product development, understanding market trends, defining product ideas, reformulating, testing, and helping the commercialization process to launch a successful product. We offer more than just great flavor. We offer a full flavor product development package.
We are looking for someone passionate about food and beverage to join our application team!
Our team is comprised of individuals with different backgrounds and perspectives that allow us to work collaboratively with one another and learn from each other to develop great products, delicious flavors, and deliver solutions for our customers. Being a part of the Flavor Insights team is more than just helping to launch products. We are looking to build upon our team to continue to be a tight knit and genuine group that is passionate about winning. 
Essential Functions:
  • Support development on new product formulations of food and beverage products in various delivery formats.
  • Work with the R&D Lead Scientist to evaluate formulations for customer approval. 
  • Input formula data into ESHA Genesis R&D to calculate nutrition facts panels when needed.
  • Utilize knowledge of food ingredients, food science principles, and consumer marketing insights to help develop new products and formulas.
  • Assume the role of an innovator demonstrating initiative, creativity, and thoroughness in the execution of complex projects.
  • Conduct a wide range of analytical, sensory, consumer, shelf life, and product stability studies.
  • Communicate and collaborate effectively with the Applications and Flavor teams.
  • Develop new food formulations that meet customers' needs and demonstrate the performance of our flavors and technologies in the application.
  • Work in an organized manner following Standard Operating Procedures, Good Manufacturing Practices, and the Company’s Safety Procedures.
  • Prepare mixing equipment and work area(s) as needed to complete batching samples.
  • Accurately notate all required information including but not limited to quantities, lot numbers and mixing information.
  • Bachelor’s degree in Food Science, Food Chemistry, Chemistry, Related Field, or 5+ years of relevant experience.
  • Experience working in a lab environment.
  • Capable of following written instructions, able to effectively work with computers and computerized equipment with minimal supervision.
  • Knowledge on Excel. Experience with Genesis R&D is a plus but not required.
  • Ability to organize high volumes of projects and manage multiple deadlines.
  • Open and honest communicator.
  • Strong attention to detail and be able to keep accurate records of formulations.
  • Have a great work ethic and able to work well in a collaborative setting.
  • Candidate will be expected to handle and consume all 8 major food allergens.
  • Close proximity to our facility in Benicia, CA.
  • Must be able to lift 25 lbs. or more.

Product Development Formulator

ABCO Laboratories is a contract manufacturing business that works with customers to develop and produce dietary supplements including solid dose formulations (capsules & tablets) as well as liquid products.


  • Create new products from concept development thru formulation
  • Prepare samples and documentation
  • Source new raw materials
  • Create specifications
  • Validate Master Formula work instructions
  • Manage pilot batch/first production runs
  • Assess accuracy of product labels
  • Advise production personnel as needed for new or existing products
  • Investigate deviations to production batches and issue corrections


  • BS in Chemistry, Food Science, Nutrition or related field
  • 4-7 years of experience developing Dietary Supplements
  • Intermediate to advanced knowledge of Microsoft (Excel, Word, Outlook).
  • Working knowledge of cGLP and Dietary Supplement FDA/GMP regulations

An ideal employee for this position is someone with a positive attitude, who is detail oriented and can work well independently; as well as within a team. We are looking for an individual who has accurate detailed record keeping skills and is able to assimilate and apply new technical skills; someone who can effectively organize workflow to accommodate needs of production.


Pay Rate:
Salary to Commensurate with Experience

To apply, please send your resume to:
Chance Pippin
Employee Welfare and Training Officer

QC Chemist

ABCO Laboratories is a contract manufacture business that works with customers to make and develop a variety of food seasonings, spices and dietary supplements.

Requirements for this position are the following: BS in Chemistry, 2-3 years of prior experience performing HPLC analysis in an analytical laboratory and the ability to work with food allergens (except peanuts) on a regular basis is required.

Duties for the QC Analyst include: Testing incoming dietary supplement raw materials as well as in process and finished products. Maintaining accurate record of analysis to company standards and competently using a variety of bench instruments such as FTIR (Thermo), Refractive Index, pH meters, and UV-Vis spectroscopy and HPLC. Preparing and submitting samples for in house and 3rd party laboratory testing along with performing data review and release of raw materials and finished goods (electronic and physical).

The ideal candidate for this position should have 2-3 years of analytical laboratory experience and be familiar with various types of HPLC instrumentation including but not limited to 1220 Agilent Integrated HPLC systems and modular Shimadzu systems and how to troubleshoot and maintain them in good working order. The ideal candidate will have experience in method development, validation, and documentation. We are looking for someone who can think critically, be a team-player as well as an independent worker, and perform work tasks efficiently.

Monday-Friday. 6:00am-2:30pm.

Pay Rate:

To apply, please send your resume to:
Chance Pippin
Employee Welfare and Training Officer

3rd Party Certification Specialist / Laboratory Technician

ABCO Laboratories is a contract manufacturing business that works with customers to develop and produce a variety of food seasonings and dietary supplements.


  • Administration of 3rd Party certification programs (Organic, Non-GMO Project, Gluten Free, Kosher)
  • Communication with vendors to request documents
  • Review of technical documentation
  • Maintain database records
  • Assess accuracy of product labels
  • Prepare samples and technical documents
  • Create finished product specifications
  • Validate Master Formula and work instructions
  • Assist other departments as necessary


  • BS in Chemistry, Food Science, Nutrition or related field
  • 2-3 years of experience working in a laboratory environment with an emphasis on document control
  • Intermediate to advanced knowledge of Microsoft (Excel, Word, Outlook)

An ideal employee for this position is someone with a positive attitude, who is detail oriented and can work well independently, as well as within a team. Knowledge of the following 3rd party certification program requirements (Organic, Non-GMO Project, Gluten Free, and Kosher) is beneficial. We are looking for an individual who has accurate detailed record keeping skills and is able to assimilate and apply new technical skills; someone who can effectively organize workflow.

Pay Rate:
Salary to Commensurate with Experience

To apply, please send your resume to:
Chance Pippin
Employee Welfare and Training Officer


JOB TITLE: Research & Development - Food Scientist
APPROVED BY: T. Hirschbeck
REPORTS TO: R&D Sr. Director

Provides effective and functional technical leadership for customized formulations, product innovations, and product optimization projects. Leads product and process development from ideation/pre-formulation through commercialization. Leverages technical insights and product development skills to develop and commercialize new products for current and potential customers. Utilizes standard best practices and procedures in conjunction with hands on formulating, scale up and commercialization support. Close partnership with Sales, customers, and cross-functional departments to accomplish company and personal goals.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Leverages technical insights and product development skills to develop and commercialize new products for current and potential customers.
  • Provides leadership to champion new innovative ideas and transform into presentable and commercializable concepts and prototypes.
  • Provides product and process expertise to assigned accounts.
  • Ability to clearly present and articulate product ideas and innovations to new and current customers.
  • Ability to identify, capture and commercialize new product development opportunities using customer/marketing insights and existing/new technologies.
  • Ability to identify and qualify new equipment and/or processes for new product commercialization.
  • Ability to run and monitor lab bench-top and manufacturing scale-up batches. Provides technical and scientific input, support and assistance to other technical disciplines.
  • Ability to create and update R&D MMR folders (Master Manufacturing Records) in an accurate and timely manner to support new and existing product commercialization opportunities.
  • Ability to create and submit product commercialization support documentation (finished product specifications, raw material specifications, label review).
  • Prepares shelf-life testing samples as well as prototype customer samples. Prepares and reviews shelf-life testing protocols. Monitors, evaluates, and summarizes the results of shelf-life testing.
  • Supports Protein Research’s Kosher, CCOF (Organic), GFCO, and other certifications.
  • Supports Protein Research’s production team with any product issues to determine ways to improve formulation to optimize production processing.
  • Partners with local Packaging companies to leverage vendor and network contacts to identify and recommend preferred packaging options for new product opportunities in the Protein Research facility.
  • Supports the R&D team through the identification and sourcing of new, and novel ingredients.
    Gains full command of internal formulation system for development and commercialization.
  • Develops a network of outside contacts such as customers, vendors, consultants and educators.
  • Performs other related duties as assigned.


  • The individual (s) is responsible for complying with all rules and regulations in the Employee Handbook and the Safety Manual (IIPP).
  • The individual (s) is responsible for completing all the above duties as required within the required time frame.
  • The individual (s) must follow all SOPs, GMPs, Safety Rules and other State and Federal Health Guidelines as required by Protein Research.
  • The individual (s) must comply with all Plant, State and Federal OSHA, EPA, FDA, HACCP, NSF, and SQF regulations.
  • It is the responsibility of the individuals to communicate with his or her supervisor when and as necessary to complete their jobs as required.


  • Bachelor of Science in Food Science, Biology, Chemistry or equivalent.
  • Familiarity with sports nutrition and nutraceutical product development ideal.
  • Experienced working with flavor systems and sensory evaluation techniques.
  • Strong formulation skills. Firm understanding of ingredient functionality and nutrition.
  • A sound foundation in Food Science and Chemistry.
  • Nutritional Facts and Supplement Facts Regulatory knowledge a plus
  • Strong communication skills, both written and verbal.
  • Experience conducting plant trials/process validation testing.
  • Familiarity of product shelf-life testing techniques and procedures a plus.
  • Strong organizational, problem solving, and analytical skills
  • Ability to manage priorities and meet deadlines
  • Acute attention to detail
  • Proficient with Microsoft Word, PowerPoint, Excel, MS Teams, Outlook, ERP software and Product Development software (ESHA Genesis)
  • Working knowledge of statistical analysis of data, laboratory instrumentation, troubleshooting, and laboratory analysis
  • Ability to read, analyze and interpret technical procedures


  • While performing the duties of this job, the employee is frequently required to do the following:
  • Coordinate multiple tasks simultaneously.
  • Collect, interpret, and/or analyze complex data and information.
  • Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Sit on an office chair for long periods of time.
  • Stand and walk to and from lab.
  • Reach, twist, kneel, squat body to file and reach office equipment on your desk and to filing cabinets.
  • Use hands and fingers to control equipment for forms of communication. (i.e. phone, email, fax, etc.) by grasping, reaching, and using finger dexterity.
  • Occasionally lift up to 25 lbs.


  • Majority of work is done in an office and lab environment, at times, work is required to be in the production areas where temperatures are cool/hot and noise levels can be moderate to high.
  • This position may be required to wear common protective and/or safety gear, i.e. gloves, face mask, hairnet, uniform, etc.
  • This position may be exposed to small particles, odors, and allergens.

To apply, please contact:
Tom Hirschbeck
Senior Director of R&D, Protein Research